SUPPORT

During onboarding, you share your goals, equipment, schedule, and any physical limitations. Our AI uses this information to generate a personalized 14-day workout program. Every 2 weeks, it analyzes your training data and creates a smarter plan based on your progress.

Absolutely — Fitography was built specifically for people who are new to fitness. Every exercise comes with clear, plain-language instructions. The AI adapts to your level and never pushes you too hard too fast.

Open Fitography → Profile tab → tap "Restore Purchases". This will restore any active subscription tied to your Apple ID. If you're still having trouble, make sure you're signed in with the same Apple ID you used to subscribe.

Yes! During onboarding, select "No equipment" (bodyweight only). The AI will generate a complete plan using only bodyweight exercises. You can update your equipment later if your situation changes.

Subscriptions are managed through your Apple ID. Go to iPhone Settings → tap your name → Subscriptions → Fitography → Cancel Subscription. You'll keep access until the end of your current billing period.

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to request a refund from Apple directly.

After each workout, rate the difficulty (1-5). The AI uses this feedback to adjust your next plan cycle. You can also manually regenerate your plan from Profile → Re-generate Plan. The more you train and provide feedback, the better the AI gets at calibrating your workouts.

Yes — your current plan and cached exercise demos are available offline, so you can work out at the gym without internet. Workout logging also works offline and syncs when you're back online. Plan generation requires an internet connection.